Every order page shows the live stage of your build and, once dispatched, the DPD tracking number. If the carrier scan hasn’t updated in 24 hours, open chat with the order number and we’ll open a trace.

Order stages, in order

  1. Queued
    Payment cleared; awaiting a bench and a builder.
  2. In build
    Your named builder is on it.
  3. QC
    Second-pair-of-eyes review and soak-test log check.
  4. Shipped
    Tracking number live on the order page.
  5. Delivered
    Signed for at your address.
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